Training:Training

For everyone working for MDriven

• Understanding our Business. Information about what is important to keep the lights on, i.e. what services we provide to our customers.
• How we work at MDriven (View the category "How we work at MDriven"). Tools we use, and suggest that you use.
• Places Where We Store Internal Information. Information about where we store documents within the MDriven organisation.
• Vacation/Time Off

Customer support and customer information

• Supporting Customers
• Selected MDriven customers information

Marketing

• Marketing Strategy for MDriven
• Marketing Ideas - Table Format
• Marketing Personas

See MDriven Marketing for more details.

Sales

• Customers policies and interaction

External/customer projects

• Project process

See MDriven projects.

Web Presence

• Main site at https://mdriven.net
• https://learn.mdriven.net and https://wiki.mdriven.net are the primary places for MDriven Education
• MDriven Portal is the self-service place for our customers to register and handle licenses
• Customer support at https://support.mdriven.net, YouTrack customer support system.
• We also have many social media accounts, read more at MDriven web presence
• Wednesdays with MDriven: "Wednesdays with MDriven" is a monthly customer Google Meet online meeting where we show new product features, get feedback from customers, and answer their questions. meet.google.com/afd-iasd-tcs

For '''Content producers''' working inside MDriven

• How to transcribe & translate your video

For '''Developers working''' inside MDriven

• Development Environment
• Product building setup
• MDriven build setup - everything related to the daily build process, not development
• Development Tips
• Source code

Our Own Production Environments

• Production Environment (for our customers)

Administration and corporate governance

• Corporate
  • Business Continuity Plan
  • Business Continuity Plan Appendix
• Team
  • Email accounts
  • MDriven Meeting Minutes and Recordings
  • Team member management